CHROMATIC GMT

Each watch is hand built to order as per your chosen specification and take between 2 to 5 business days to fulfill. All orders placed through our webstore are subject to the build time even if the item is shown as 'in stock' - we do not carry stock of ready built watches.

Once you place an order the respective parts will be quality checked and assigned to your build. You will receive acknowledgement of your specification and confirmation that your custom build slot is locked in. Upon completion of your custom watch you will be notified and the watch will be shipped to your address via your chosen delivery method.

UK DELIVERY
All items are dispatched using Royal Mail Special Delivery (fully tracked and signed for next day delivery service)

WORLDWIDE SHIPPING
International orders are fulfilled via our shipping partners, FEDEX or DHL. Shipping costs will be calculated in the checkout for deliveries outside of the UK. When an order is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country's import laws. Such charges are not included in the product price or shipping cost. *Please note this does not apply to orders placed from within the EU and for USA - all costs to these regions are included at checkout. For futher information on shipping please review our shipping policy.

For more information about our delivery services available, please email us at ben@cswatches.com

RETURNS
We offer refunds on store purchased watches returned within 14 days of the date received. Your item must be unused and in the same condition that you received it. It must also be in the original packaging. As these watches are hand built to order all refunds are subject to a 7.5% service fee deduction from the total order amount.

In the unlikely event a defect is exhibited in a watch, the CS Watches 24 month warranty will cover the watch for repair or replacement where eligible. Please view our shipping and returns policy for further information.